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Visas:

IMPORTANT NOTICES RE VISAS: 

ALL FOREIGN DOCUMENTS MUST BE TRANSLATED BY A REGISTERED TRANSLATOR.  THE EMBASSY RESERVES THE RIGHT TO REQUEST MORE DOCUMENTATION.

FOREIGNERS WHO WISH TO VISIT SOUTH AFRICA MUST HAVE A PASSPORT VALID FOR 30 MORE DAYS AFTER THE INTENDED RETURN DATE FROM SOUTH AFRICA.  THE PASSPORT MUST CONTAIN AT LEAST TWO UNUSED VISA PAGES FOR ENDORSEMENT PURPOSES.

Visitor’s Visas:
May be issued to a foreigner who intends to visit South Africa for holiday purposes, business meetings, to attend conferences or sport events, academic sabbaticals, voluntary or charitable activities, research purposes and entertainers.

Visitor’s visas are for international travellers, (citizens of other countries) who have permanent residence outside the Republic of South Africa and who wish to go to the country on a temporary basis for tourism or business purposes.

Please note that Turkish citizens are exempt from visas for a period of thirty (30) days for holiday purposes.  Applications from the Republics of Azerbaijan and Uzbekistan are accepted at this Embassy.  For applicants from the Republic of Uzbekistan, please contact the South African Honorary Consul in Tashkent for assistance.  The contact details are as follows:

South African Honorary Consul
30A Asaka Street
Tashkent, Uzbekistan

Tel:  +99 871 237 0171

A visa indicates that your application has been reviewed at a South African Embassy or consulate and that the consular officer has determined you are eligible to enter the country for a specific purpose. 

The visa will allow you to travel to a South African port of entry (airport or land border crossing) where an immigration official will then determine if you will be allowed to enter South Africa and for how long you can stay for that particular visit. 

On entry to South Africa, a visa is considered to be a visitor's permit. The permit's period of validity is calculated from the date of entry into South Africa and will be set out under the heading "conditions" on the visa label.

Requirements for a Visitor's Visa - Holiday:

• Complete application form (BI-84) (www.home-affairs.gov.za/documents/bi-84.pdf)
• Fee of € 36.00 to be deposited into the Embassy bank account
• 2 x passport size photos
• Passport valid for no less than 30 days after the expiry of intended visit
• At least two unused pages when presenting the passport for the purpose of endorsing a visa or permit
• A yellow fever vaccination certificate, if applicant travelled or intends travelling from or through a yellow fever endemic area (not applicable for direct transit)
• Statement or documentation confirming the purpose and duration of visit in the form of:
• Confirmation of hotel reservation

OR

• Letter of invitation from the host in South Africa containing the following: 
• Copy of hosts ID document or residence permit or passport
• Contact details (residential address and telephone number)
• The host should also accept responsibility for the costs related to the maintenance and removal of the applicant in writing
• Proof of sufficient funds or subsistence during the period of the visit in the form of:
• Bank statements
• Available cash
• Travellers cheques

OR

• Undertaking(s) by the host(s) in the Republic in the form of Bank statements or Salary advices
• Minor (accompanied) – consent from the guardian or proof of custody
• Minors (unaccompanied) – consent from the guardian
• Return ticket reservation
• A refundable deposit of € 800.00 (if applicable)

Requirements for a Visitor's Visa - Medical and Study:
For a stay less than 3 months
May be issued to a foreigner who intends to study or receive medical treatment in South Africa for less than three (3) months.

• Complete application form (BI-84) (www.home-affairs.gov.za/documents/bi-84.pdf)
• Fee of € 36.00 to be deposited into the Embassy bank account
• 2 x passport size photos
• Passport valid for no less than 30 days after the expiry of intended visit
• At least two unused pages when presenting the passport for the purpose of endorsing a visa or permit
• A yellow fever vaccination certificate, if applicant travelled or intends travelling from or through a yellow fever endemic area (not applicable for direct transit)
• Statement or documentation confirming the purpose and duration of visit in the form of:
• Confirmation of hotel reservation

OR

• Letter of invitation from the host in South Africa containing the following: 
• Copy of hosts ID document or residence permit or passport
• Contact details (residential address and telephone number)
• The host should also accept responsibility for the costs related to the maintenance and removal of the applicant in writing
• Proof of sufficient funds or subsistence during the period of the visit in the form of:
• Bank statements
• Available cash
• Travellers cheques

OR

• Undertaking(s) by the host(s) in the Republic in the form of Bank statements or Salary advices
• Minor dependent children accompanying or joining:
• Unabridged Birth Certificate
• If adopted, proof of adoption
• In the case of a minor subject to guardianship or custody, proof of such guardianship or custody
• Marriage Certificate
• Full birth certificate of applicant (if applicable)
• Proof of relationship (Affidavit in respect of Permanent Spousal relationship and particulars of any children born of such relationship)
• Return ticket reservation OR a refundable deposit ( € 800.00) OR a written undertaking by the invitee or learning institute accepting responsibility for the costs related to the deportation of the applicant and his/her dependent family members, should it become necessary
• A refundable deposit payable after the evaluation of the application to the amount of € 800.00 (except in the case of a spouse or dependent minor child)

Requirements for a Visitor's Visa - Academic Sabbatical, Research, Voluntary and Charitable Activities:

For stays more than 3 months and up to 3 years

• Complete application form (BI-84) (www.home-affairs.gov.za/documents/bi-84.pdf)
• Fee of € 36.00 to be deposited into the Embassy bank account
• 2 x passport size photos
• Passport valid for no less than 30 days after the expiry of intended visit
• At least two unused pages when presenting the passport for the purpose of endorsing a visa or permit
• A yellow fever vaccination certificate, if applicant travelled or intends travelling from or through a yellow fever endemic area (not applicable for direct transit)
• Statement or documentation confirming the purpose and duration of visit in the form of:
• Confirmation of hotel reservation

OR

• Letter of invitation from the host in South Africa containing the following: 
• Copy of hosts ID document or residence permit or passport
• Contact details (residential address and telephone number)
• The host should also accept responsibility for the costs related to the maintenance and removal of the applicant in writing
• Proof of sufficient funds or subsistence during the period of the visit in the form of:
• Bank statements
• Available cash
• Travellers cheques

OR

Undertaking(s) by the host(s) in the Republic in the form of Bank statements or Salary advices

• Minor dependent children accompanying or joining:
• An unabridged Birth Certificate
• If adopted, proof of adoption
• In the case of a minor subject to guardianship or custody, proof of such guardianship or custody
• Marriage Certificate (if applicable)
• Full birth certificate of applicant (if applicable)
• Proof of relationship (Affidavit in respect of permanent spousal relationship and particulars of any children born of such relationship)
• Police Clearance Certificate
• Medical report in respect of each applicant
• Radiological report respect of each applicant (not applicable for children under the age of 12 years and pregnant women)
• A refundable deposit payable after the evaluation of the application to the amount of € 800.00 (except in the case of a spouse or dependent minor child)
• Valid return air ticket OR refundable deposit (€ 800.00) OR a written undertaking by the employer accepting responsibility for the costs related to the deportation of the applicant and his/her dependent family members, should it become necessary

Requirements for a Visitor's Visa - Entertainment Industry:

Foreigners in the entertainment industry, who wish to work in the Republic of South Africa and do not qualify for a work permit, will be regulated on visitor’s permits in terms of section 11(2) of the Immigration Act no 13 of 2002 as amended.

• Complete application form (BI-84) (www.home-affairs.gov.za/documents/bi-84.pdf)
• Fee of € 36.00 to be deposited into the Embassy bank account
• 2 x passport size photos
• Passport valid for no less than 30 days after the expiry of intended visit
• At least two unused pages when presenting the passport for the purpose of endorsing a visa or permit
• A yellow fever vaccination certificate, if applicant travelled or intends travelling from or through a yellow fever endemic area (not applicable for direct transit)
• Statement or documentation confirming the purpose and duration of the visit
• Proof of sufficient funds or subsistence during the period of the visit in the form of:
• Bank statements
• Available cash
• Travellers cheques

OR

• Undertaking(s) by the host(s) in the Republic in the form of Bank statements or Salary advices
• Minor dependent children accompanying or joining:
• If adopted, proof of adoption
• In the case of minor subject to guardianship or custody, proof of such guardianship and custody
• In the case of unaccompanied minor – consent from the guardian
• Return air ticket
• A refundable deposit may be requested after the evaluation of the application to the amount of € 800.00

Requirements for a Visitor's Visa - Accompanying Spouse:

May be issued to a foreigner who will accompany his or her spouse who has been issued with a valid Temporary Residence Permit

• Complete application form (BI-84) (www.home-affairs.gov.za/documents/bi-84.pdf)
• Fee of € 36.00 to be deposited into the Embassy bank account
• 2 x passport size photos
• Passport valid for no less than 30 days after the expiry of intended visit
• At least two unused pages when presenting the passport for the purpose of endorsing a visa or permit
• A yellow fever vaccination certificate, if applicant travelled or intends travelling from or through a yellow fever endemic area (not applicable for direct transit)
• Statement or documentation confirming the purpose and duration of visit in the form of:
• Confirmation of hotel reservation

OR

• Letter of invitation from the host in South Africa containing the following: 
• Copy of hosts ID document or residence permit or passport
• Contact details (residential address and telephone number)
• The host should also accept responsibility for the costs related to the maintenance and removal of the applicant in writing
• Proof of sufficient funds or subsistence during the period of the visit in the form of:
• Bank statements
• Available cash
• Travellers cheques

OR

• Undertaking(s) by the host(s) in the Republic in the form of Bank statements or Salary advices
• Medical report in respect of each applicant
• Radiological report in respect of each applicant (not applicable for children under the age of 12 years or pregnant women)
• Police Clearance Certificate
• Marriage certificate (if applicable)
• Minor (accompanied) – in the case of a minor subject to guardianship or custody, proof of such guardianship or custody
• Minors (unaccompanied) – consent from the guardian
• Return air ticket
• A refundable deposit of € 800.00 (not applicable to spouses married to SA citizens)s visa

Requirements for a Visitor's Visa - Fiancée:

May be issued to a foreigner who intends to marry a South African citizen or resident in South Africa

• Complete application form (BI-84) (www.home-affairs.gov.za/documents/bi-84.pdf)
• Fee of € 36.00 to be deposited into the Embassy bank account
• 2 x passport size photos
• Passport valid for no less than 30 days after the expiry of intended visit
• At least two unused pages when presenting the passport for the purpose of endorsing a visa or permit
• A yellow fever vaccination certificate, if applicant travelled or intends travelling from or through a yellow fever endemic area (not applicable for direct transit)
• Statement or documentation confirming the purpose and duration of visit in the form of:
  • Confirmation of hotel reservation

OR

• Letter of invitation from the host in South Africa containing the following: 
  • Copy of hosts ID document or residence permit or passport
  • Contact details (residential address and telephone number)
  • The host should also accept responsibility for the costs related to the maintenance and removal of the applicant in writing
• Proof of sufficient funds or subsistence during the period of the visit in the form of:
• Bank statements
• Available cash
• Travellers cheques

OR

• Undertaking(s) by the host(s) in the Republic in the form of Bank statements or Salary advices
• Minor (accompanied) – consent from the guardian
• Return ticket reservation
• A refundable deposit of € 800.00

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Temporary Residence Permits

IMPORTANT NOTICES RE TEMPORARY RESIDENCE PERMITS:  

ALL FOREIGN DOCUMENTS MUST BE TRANSLATED BY A REGISTERED TRANSLATOR.  THE EMBASSY RESERVES THE RIGHT TO REQUEST MORE DOCUMENTATION.

FOREIGNERS WHO WISH TO VISIT SOUTH AFRICA MUST HAVE A PASSPORT VALID FOR 30 MORE DAYS AFTER THE INTENDED RETURN DATE FROM SOUTH AFRICA.  THE PASSPORT MUST CONTAIN AT LEAST TWO UNUSED VISA PAGES FOR ENDORSEMENT PURPOSES.

Work Permit

May be issued to a foreigner contemplating to work in South Africa and not falling within a specific professional category (see Quota Permit).

• Complete application form (BI-1738) (www.home-affairs.gov.za/documents/bi1738.pdf)
• Fee of € 128.00 to be deposited into the Embassy bank account
• 2 x passport size photos
• Passport valid for no less than 30 days after the expiry of intended visit
• At least two unused pages when presenting the passport for the purpose of endorsing a visa or permit
• Proof of valid return air ticket OR refundable deposit (€ 800.00) OR a written undertaking by the employer accepting responsibility for the costs related to the deportation of the applicant and his or her dependent family members, should it become necessary
• A yellow fever vaccination certificate, if applicant travelled or intends travelling from or through a yellow fever endemic area (not applicable for direct transit)
• Medical report in respect of each applicant
• Radiological report in respect of each applicant (not applicable for children under the age of 12 years or pregnant women)
• Police Clearance Certificate
• Marriage certificate (if applicable)
• Proof of relationship (affidavit in respect of permanent spousal relationship and particulars of any children born of such relationship) – if applicable
• Minor dependent children accompanying or joining:
  • An unabridged birth certificate
  • If adopted, proof of adoption
  • In the case of minor subject to guardianship or custody, proof of such guardianship and custody
  • In the case of unaccompanied minor – consent from the guardian
• Contract of employment stipulating the conditions of employment and signed by employer and applicant.
• Proof of qualifications evaluated by the South African Qualifications Authority and translated by a sworn translator into one of the official languages of the Republic.
• Proof of experience and skills in line with the job offer.
• A letter from the employer motivating why a citizen or permanent resident could not fill the position, as well as proof of efforts made to obtain the services of a citizen or resident.
• Particulars of unsuccessful candidates
• Proof of original publication of an advertisement in the national printed media which  shall:
  • reflect the full particulars of the relevant newspaper or magazine, as well as the dates on which the advertisement was published
  • Stipulate the minimum qualifications and experience required to fill the position
  • Clearly define the position offered and the duties to be preformed
  • Measure at least 60 millimetres by 60 millimetres
  • state the closing date for the application  in the advertisement
  • not be older than (3) three months at the time of application, which period should be calculated from the closing date of application
• An undertaking by the employer to inform the Director General: Home Affairs should the applicant not comply with the Act or leave the employer,
• If required by Law, proof of registration with the relevant professional body, council or board,
• Full particulars of the employer, including if applicable, proof of registration of business with the registrar of companies,
• A certificate from the Department of Labour or an extract from the database of a salary benchmarking organization stipulating the average salary earned by the employees accompanying similar positions in the Republic.

Exceptional Skills Work Permit

May be issued to a foreigner of exceptional skills or qualifications

• Complete application form (BI-1738) (www.home-affairs.gov.za/documents/bi1738.pdf)
• Fee of € 128.00 to be deposited into the Embassy bank account
• 2 x passport size photos
• Passport valid for no less than 30 days after the expiry of intended visit
• At least two unused pages when presenting the passport for the purpose of endorsing a visa or permit
• Proof of valid return air ticker OR refundable deposit (€ 800.00) OR a written undertaking by the employer accepting responsibility for the costs related to the deportation of the applicant and his or her dependent family members, should it become necessary
• A yellow fever vaccination certificate, if applicant travelled or intends travelling from or through a yellow fever endemic area (not applicable for direct transit)
• Medical report in respect of each applicant
• Radiological report in respect of each applicant (not applicable for children under the age of 12 years or pregnant women)
• Police Clearance Certificate
• Marriage certificate (if applicable)
• Proof of relationship (affidavit in respect of permanent spousal relationship and particulars of any children born of such relationship) – if applicable
• Minor dependent children accompanying or joining:
  • An unabridged birth certificate
  • If adopted, proof of adoption
  • In the case of minor subject to guardianship or custody, proof of such guardianship and custody
  • In the case of unaccompanied minor – consent from the guardian
• A letter from a foreign or South African organ of state or from an established South African academic, cultural or business body, confirming the exceptional skills or qualifications of the applicant
• Testimonials from previous employers
• Comprehensive curriculum vitae
• Proof to substantiate exceptional skills or qualifications (publications and testimonials)
• A letter of motivation indicating that the exceptional skill possessed by the applicant will be to the benefit of the SA environment in which he or she intends to operate
• If already in possession of a job offer, completion of the relevant sections of the application form by the prospective employer

Intra Company Work Permit

May be issued to a foreigner who is employed abroad by a business operating in South Africa in a branch, subsidiary or affiliate relationship and who by reason or his or her employment is required to conduct work in south Africa.

• Complete application form (BI-1738) (www.home-affairs.gov.za/documents/bi1738.pdf)
• Fee of € 128.00 to be deposited into the Embassy bank account
• 2 x passport size photos
• Passport valid for no less than 30 days after the expiry of intended visit
• At least two unused pages when presenting the passport for the purpose of endorsing a visa or permit
• Proof of valid return air ticker OR refundable deposit (€ 800.00) OR a written undertaking by the employer accepting responsibility for the costs related to the deportation of the applicant and his or her dependent family members, should it become necessary
• A yellow fever vaccination certificate, if applicant travelled or intends travelling from or through a yellow fever endemic area (not applicable for direct transit)
• Medical report in respect of each applicant
• Radiological report in respect of each applicant (not applicable for children under the age of 12 years or pregnant women)
• Police Clearance Certificate
• Marriage certificate (if applicable)
• Proof of relationship (affidavit in respect of permanent spousal relationship and particulars of any children born of such relationship) – if applicable
• Minor dependent children accompanying or joining:
  • An unabridged birth certificate
  • In the case of minor subject to guardianship or custody, proof of such guardianship and custody
  • In the case of unaccompanied minor – consent from the guardian
• Contract of employment with the company abroad
• Letter from the company abroad confirming that the foreigner shall be transferred to a branch of that company or an affiliated company situation ion South Africa
• Letter from the South African company confirming:
  • The transfer of the foreigner contemplated in contract
  • Specifying the occupation and capacity in which that the foreigner shall be employed
  • Specifying the period of employment (not exceeding 24 months)
• Undertaking from the relevant employer in South Africa that he shall ensure that
• The passport of the foreigner is valid at all times
• The foreigner is employed in the specific position for which the permit has been issued
• The foreigner departs from the Republic on completion of his/her tour of duty
• Return air ticket

Quota Work Permit

May be issued to a skilled foreigner if the foreigner falls within a specific professional category or specific occupational class determined by the Minister of Home Affairs.

• Complete application form (BI-1738) (www.home-affairs.gov.za/documents/bi1738.pdf)
• Fee of € 128.00 to be deposited into the Embassy bank account (Spouses and children of citizens or Permanent Residents are exempted from fees)
• 2 x passport size photos
• Passport valid for no less than 30 days after the expiry of intended visit
• At least two unused pages when presenting the passport for the purpose of endorsing a visa or permit
• A yellow fever vaccination certificate, if applicant travelled or intends travelling from or through a yellow fever endemic area (not applicable for direct transit)
• Police Clearance Certificate from all the countries he / she has lived in for (12) Twelve months or longer since the age of (18) years
• Medical report in respect of each applicant
• Marriage certificate (if applicable)
• Proof of relationship (affidavit in respect of permanent spousal relationship and particulars of any children born of such relationship) – if applicable
• Minor dependent children accompanying or joining:
  • An unabridged birth certificate
  • If adopted, proof of adoption
  • In the case of minor subject to guardianship or custody, proof of such guardianship and custody
  • In the case of unaccompanied minor – consent from the guardian
• Proof of financial means in the form of :
  • A bank statement
  • Cash available
  • Travellers cheques to cover expenses until an income is produce
• A refundable deposit equivalent to a single return air ticket to the applicant’s country of origin.
• An evaluation certificate from the South African Qualifications Authority confirming the necessary qualifications from the relevant professional category or occupational class.
• Confirmation of the required experience for the relevant category or class
• Proof of Registration if required by Law
• Ticket reservations

IMPORTANT NOTICE RE QUOTA WORK PERMITS:

ALL APPLICANTS WHO HAVE RECEIVED A QUOTA PERMIT FROM A SOUTH AFRICAN MISSION OR A HIGH COMMISSION IN THEIR HOME COUNTRIES MUST REPORT TO A HOME AFFAIRS OFFICE IN SOUTH AFRICA WITHIN (90) NINETY DAYS OF ADMISSION TO CONFIRM SECURED EMPLOYMENT WITHIN THE CATOGORY OR CLASS CONTEMPLATED AND WITHIN EVERY (12) MONTHS THERAFTER, TO CONFIRM THAT EMPLOYMENT WITHIN THE CATOGORY OR CLASS IS ADHEARED TO.

SPECIFIC PROFESSIONAL CATEGORIES AND
SPECIFIC OCCUPATIONAL CLASSES

Exchange Permit

May be issued to a foreigner participating in a programme of cultural, economic or social exchange, organized or administered by an organ of State or a public higher education institution, in conjunction with an organ or a foreign state

• Complete application form (BI-1738) (www.home-affairs.gov.za/documents/bi1738.pdf)
• Fee of € 36.00 to be deposited into the Embassy bank account
• 2 x passport size photos
• Passport valid for no less than 30 days after the expiry of intended visit
• At least two unused pages when presenting the passport for the purpose of endorsing a visa or permit
• Proof of valid return air ticker OR refundable deposit (€ 800.00) OR a written undertaking by the employer accepting responsibility for the costs related to the deportation of the applicant and his or her dependent family members, should it become necessary
• A yellow fever vaccination certificate, if applicant travelled or intends travelling from or through a yellow fever endemic area (not applicable for direct transit)

In the case of a learning institution in the Republic in conjunction with a foreign learning institution or an organ of a foreign state organizing or administering the programme, the following letters must be submitted:

• The Department of Education or a learning institution in the Republic confirming that it is responsible for organizing or administering the existence of the programme, outlining the activities and duration thereof and accepting full responsibility for the student while he or she is in the Republic;
• The organ or learning institution of the foreign state confirming the particulars of the student, the students enrolment with a learning institution abroad, and the date on which the study shall commence, and

In the case of an organ of state in conjunction with a foreign learning institution or an organ of foreign state organizing or administering the programme must submit the following letters:

• The organ of state confirming the existence of the exchange programme;
• The foreign learning institution confirming the enrolment of the applicant or a letter from the organ of the foreign state conducting the programme, as the case may be.
• Medical report in respect of each applicant
• Radiological report in respect of each applicant (not applicable for children under the age of 12 years or pregnant women)
• Police Clearance Certificate
• Marriage certificate (if applicable)
• Proof of relationship (affidavit in respect of permanent spousal relationship and particulars of any children born of such relationship) – if applicable
• Minor dependent children accompanying or joining:
  • An unabridged birth certificate
  • If adopted, proof of adoption
  • In the case of minor subject to guardianship or custody, proof of such guardianship and custody
  • In the case of unaccompanied minor – consent from the guardian
• Full birth certificate of applicant (if applicable)
• A refundable deposit payable after the evaluation of the application to the amount of € 800.00
• Return ticket reservation
• A full undertaking by the organ of state or learning institute for the applicant and his/her dependent family members that he/she will be solely responsible for the maintenance and the return of each family member

Medical Treatment Permit

May be issued to a foreigner intending to receive medical treatment in South Africa for longer than three (3) months

• Complete application form (BI-1738) (www.home-affairs.gov.za/documents/bi1738.pdf)
• Fee of € 128.00 to be deposited into the Embassy bank account
• 2 x passport size photos
• Passport valid for no less than 30 days after the expiry of intended visit
• At least two unused pages when presenting the passport for the purpose of endorsing a visa or permit
• Proof of valid return air ticker OR refundable deposit (€ 800.00) OR a written undertaking by the employer accepting responsibility for the costs related to the deportation of the applicant and his or her dependent family members, should it become necessary
• A yellow fever vaccination certificate, if applicant travelled or intends travelling from or through a yellow fever endemic area (not applicable for direct transit)
• A letter from the applicant’s medical practitioner or medical institution indicating the reasons for and the period and details of the treatment in South Africa
• Details of the person or institution responsible for the medical expenses and hospital fees.  Should the medical scheme or employer of the applicant not be liable for the expenses incurred, proof of financial means or medical cover must be submitted.
• Particulars of person accompanying the applicant (if applicable)
• Proof of sufficient financial means
• Return air ticket OR refundable deposit to the amount of € 800.00

Relatives Permit

May be issued to a foreigner who is a member of the immediate family of a citizen or a resident, provided that such citizen or resident provides the prescribed financial assurance

• Complete application form (BI-1738) (www.home-affairs.gov.za/documents/bi1738.pdf)
• Fee of € 128.00 to be deposited into the Embassy bank account (Spouses and children of citizens or Permanent Residents are exempted from fees)
• 2 x passport size photos
• Passport valid for no less than 30 days after the expiry of intended visit
• At least two unused pages when presenting the passport for the purpose of endorsing a visa or permit
• A yellow fever vaccination certificate, if applicant travelled or intends travelling from or through a yellow fever endemic area (not applicable for direct transit)
• Medical report in respect of each applicant
• Radiological report in respect of each applicant (not applicable for children under the age of 12 years or pregnant women)
• Police Clearance Certificate
• Marriage certificate (if applicable)
• Full birth certificate (if applicable)
• Proof of relationship (affidavit in respect of permanent spousal relationship and particulars of any children born of such relationship)
• Minor dependent children accompanying or joining:
  • An unabridged birth certificate
  • If adopted, proof of adoption
  • In the case of minor subject to guardianship or custody, proof of such guardianship and custody
  • In the case of unaccompanied minor – consent from the guardian
• Proof by means of salary advice or bank statement that the sponsoring citizen or permanent resident has R4600.00 per month per person (not applicable where the applicant is a spouse or dependent minor child)
• A refundable deposit payable after the evaluation of the application to the amount of € 800.00 (except in the case of a spouse or dependent minor child)
• Return ticket reservations

Retired Person Permit

May be issued to a foreigner who intents to retire in South Africa.

• Complete application form (BI-1738) (www.home-affairs.gov.za/documents/bi1738.pdf)
• Fee of € 36.00 to be deposited into the Embassy bank account
• 2 x passport size photos
• Passport valid for no less than 30 days after the expiry of intended visit
• At least two unused pages when presenting the passport for the purpose of endorsing a visa or permit
• Refundable deposit to the amount of € 800.00
• A yellow fever vaccination certificate, if applicant travelled or intends travelling from or through a yellow fever endemic area (not applicable for direct transit)
• Police Clearance Certificate
• Proof of an existing pension or an irrevocable annuity or retirement account which will pay out an amount of R20 000.00 per month OR  a combination of assets realising R20 000.00 per month
• Medical report
• Radiological report (not applicable for children under the age of 12 years or pregnant women)
• Air ticket

Study Permit

May be issued to a foreigner intending to study in South Africa for longer than three (3) months

• Complete application form (BI-1738) (www.home-affairs.gov.za/documents/bi1738.pdf)
• Fee of € 36.00 to be deposited into the Embassy bank account
• 2 x passport size photos
• Passport valid for no less than 30 days after the expiry of intended visit
• At least two unused pages when presenting the passport for the purpose of endorsing a visa or permit
• An official letter from the relevant institution confirming provisional acceptance at the Institution and the duration of the course.
• In the case of a foreign state accepting responsibility for the applicant in terms of a bilateral agreement, a written undertaking in respect of the departure of the applicant.
• A yellow fever vaccination certificate, if applicant travelled or intends travelling from or through a yellow fever endemic area (not applicable for direct transit)
• Medical report in respect of each applicant
• Radiological report in respect of each applicant (not applicable for children under the age of 12 years or pregnant women)
• Police Clearance Certificate
• Marriage certificate (if applicable)
• In case of a person under the age of 21 years:
  • The particulars of the person in the Republic who will act as the learner’s guardian and a confirmatory letter form that intended guardian,
  • Proof of consent for the intended stay from both parents or from the custodian parent, along with proof of sole custody in the latter case.
• Minor dependent children accompanying or joining:
  • An unabridged birth certificate
  • If adopted, proof of adoption
  • In the case of minor subject to guardianship or custody, proof of such guardianship and custody
  • In the case of unaccompanied minor – consent from the guardian
• Proof of sufficient financial means to cover tuition fees, subsistence and incidental costs in the form of:
  • Bank statements
  • Cash available traveller’s cheques

OR

• Confirmation letter from the host in South Africa containing the following:
  • Copy of hosts ID document or Residence Permit or Passport 
• Contract details (residential address and telephone numbers)
• Payment of refundable deposit after the evaluation of the application (€ 800.00)
• Return ticket reservation (submission of proof of a valid return air ticket after the approval of the Permit

Treaty Permit

May be issued to a foreigner conducting activities in South Africa in terms of an international agreement to which South Africa is a party.

• Complete application form (BI-1738) (www.home-affairs.gov.za/documents/bi1738.pdf)
• Fee of € 128.00 to be deposited into the Embassy bank account
• 2 x passport size photos
• Passport valid for no less than 30 days after the expiry of intended visit
• At least two unused pages when presenting the passport for the purpose of endorsing a visa or permit
• Proof of valid return air ticker OR refundable deposit (€ 800.00) OR a written undertaking by the employer accepting responsibility for the costs related to the deportation of the applicant and his or her dependent family members, should it become necessary
• A yellow fever vaccination certificate, if applicant travelled or intends travelling from or through a yellow fever endemic area (not applicable for direct transit)
• A letter from the relevant organ or state involved in the agreement attesting to the:
  • Nature of the programme and the treaty under which it is conducted;
  • Participation of the foreigner in the mentioned programme;
  • Type of activities the foreigner is expected to perform under the agreement and the duration of the project
• Medical report in respect of each applicant
• Radiological report in respect of each applicant (not applicable for children under the age of 12 years or pregnant women)
• Police Clearance Certificate
• Marriage certificate (if applicable)
• Proof of relationship (affidavit in respect of permanent spousal relationship and particulars of any children born of such relationship) – if applicable
• Minor dependent children accompanying or joining:
  • An unabridged birth certificate
  • In the case of minor subject to guardianship or custody, proof of such guardianship and custody
  • In the case of unaccompanied minor – consent from the guardian
• Return air ticket
• Written undertaking by the employer accepting responsibility for the costs related to the deportation of the applicant and his or her dependent family members, should it become necessary  Where the employer is a Government Department of the Republic and is unable to submit the mentioned written undertaking, the sending State may submit that undertaking

Business Permit

May be issued to a foreigner intending to establish or invest in a business in South Africa in which he or she may be employed.

• Complete application form (BI-1738) (www.home-affairs.gov.za/documents/bi1738.pdf)
• Fee of € 128.00 to be deposited into the Embassy bank account
• 2 x passport size photos
• Passport valid for no less than 30 days after the expiry of intended visit
• At least two unused pages when presenting the passport for the purpose of endorsing a visa or permit
• Proof of valid return air ticker OR refundable deposit (€ 800.00) OR a written undertaking by the employer accepting responsibility for the costs related to the deportation of the applicant and his or her dependent family members, should it become necessary
• A yellow fever vaccination certificate, if applicant travelled or intends travelling from or through a yellow fever endemic area (not applicable for direct transit)
• Certificate issued by a Chartered Accountant registered with the South African Institute of Chartered Accountants to the effect that:
  • at least R2,5 million in cash;
  • a capital contribution of at least R2,5 million; or
  • at least R2 million in cash and a capital contribution of at least R460 000.00 originating from abroad is available to be invested as part o the book value of the business
• Business plan outlining the feasibility of the business (both short and long term)
• Proof of undertaking to register with the South African Revenue Service
• Proof of registration with the relevant body, board or council, if applicable
• The capitalisation requirement may be reduced or waived in respect of the following businesses (national interest or requested by Department of Trade and Industry):
  • Information and Communication Technology;
  • Clothing and textile manufacturing;
  • Chemicals and bio-technology industry;
  • Agro-processing industry;
  • Metals and minerals refinement industry;
  • Automotive manufacturing industry;
  • Tourism industry; and
  • Crafts
• A foreigner who invests or has invested in an existing business shall submit financial statements of the business in respect of the preceding financial year
• A foreigner who invests or has invested in an existing business as a partner shall submit:
  • Financial statements in respect of the preceding financial year; and
  • A partnership agreement
• A refundable deposit payable after the evaluation of the application (€ 800.00)
• Medical report in respect of each applicant
• Radiological report in respect of each applicant (not applicable for children under the age of 12 years or pregnant women)
• Police Clearance Certificate
• Marriage certificate (if applicable)
• Proof of relationship (affidavit in respect of permanent spousal relationship and particulars of any children born of such relationship) – if applicable
• Minor dependent children accompanying or joining:
  • An unabridged birth certificate
  • If adopted, proof of adoption
  • In the case of minor subject to guardianship or custody, proof of such guardianship and custody
  • In the case of unaccompanied minor – consent from the guardian
• Return ticket reservations (submission of proof of a valid return ticket after approval of visa)

Diplomatic Permit

May be issued to a diplomatic passport holder.

• Complete application form (BI-84) (www.home-affairs.gov.za/documents/bi-84.pdf)
• 2 x passport size photos
• Passport valid for no less than 30 days after the expiry of intended visit
• At least two unused pages when presenting the passport for the purpose of endorsing a visa or permit
• A yellow fever vaccination certificate, if applicant travelled or intends travelling from or through a yellow fever endemic area (not applicable for direct transit)
• Note Verbale from the relevant Embassy or Government Department with the following information:  the purpose and duration of the visit

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Passports

South African travel documents are granted in terms of the South African Passport and Travel Documents Act (Act 4 of 1994) and the South African Passport and Travel Documents Regulations of 1996 respectively. A passport is an internationally recognized travel document that verifies the identity and nationality of the bearer.

South African passports are issued only in Pretoria. However, applications must still be submitted or forwarded to the applicable South African Embassy.  Applications can take five (5) months to be finalized. 

Temporary Passports and Emergency travel certificates are issued at South African missions abroad and both take one (1) week to be finalized.  

Please be advised that temporary passports are not accepted by some countries.  It is the responsibility of the traveler to inquire with the countries to be visited before applying for a temporary passport.  The Embassy accepts no liability in this regard.

Different types of passports and their requirements:
Regular Passport
Regular South African passports are issued to South African applicants who are 16 years old and older.

They are valid for 10 years and are not renewable.
Requirements

• Completed application form (BI-73) *
• Completed form (BI-529E) (www.home-affairs.gov.za/forms/citizenship/bi-529.pdf)
• Completed BI-9 (Fingerprint form) *
• 3 Passport size photos
• Fee of € 15.00  to be deposited into the Embassy bank account
• Copy of present South African Passport
• Copy of South African ID Document
• If the passport is lost or stolen, attach translated police report

Child Passport

Child passports are issued to children who are fifteen years and below.  These passports are not renewable.

Requirements

• Completed application form (BI-73) *
• Completed Application form (BI-529E) (www.home-affairs.gov.za/forms/citizenship/bi-529.pdf)
• Completed BI-9 (front part – fingerprints not necessary) *
• 3 Passport size photos
• Fee of € 12.00 to be deposited into the Embassy bank account
• Copy of present South African Passport
• Copy of Birth Certificate (applicable for first application)
• Copy of parents South African passports

Temporary Passport

Temporary passports, valid for one year, are issued to applicants who need to travel urgently while their permanent passports are being processed. 

Please be advised that temporary passports are not accepted by some countries.  It is the responsibility of the traveller to inquire with the countries to be visited before applying for a temporary passport.  The Embassy accepts no liability in this regard.

Requirements

• Completed application form (BI-73) *
• Completed Application form (BI-529E) (www.home-affairs.gov.za/forms/citizenship/bi-529.pdf)
• Completed BI-9 (Fingerprints not required for minors) *
• 3 Passport size photos
• Fee of € 7.00 to be deposited into the Embassy bank account
• Copy of present South African Passport
• Copy of South African ID Document
• If the passport is lost or stolen, attach translated police report

 
Maxi Passport
Maxi passports contain 64 pages for frequent travellers. They are the same as regular passports (valid for 10 years) except that they contain double the number of pages to provide for more visa pages.

Requirements

• Completed application form (BI-73) *
• Completed Application form (BI-529E) (www.home-affairs.gov.za/forms/citizenship/bi-529.pdf)
• Completed BI-9 (Fingerprint form) *
• 3 Passport size photos
• Fee of € 30.00 to be deposited into the Embassy bank account
• Copy of present South African Passport
• Copy of South African ID Document

Emergency Travel Certificate

Emergency Travel Certificates are issued to South Africans who have to travel back home urgently for reasons of death, sickness or any other emergency.  It is in a page form and may be issued with validity ranging from a month to a year and only to be used once. Applicants for emergency travel certificates must also apply for permanent passports.

Requirements

• Completed application form (BI-73) *
• Completed Application form (BI-529E) (www.home-affairs.gov.za/forms/citizenship/bi-529.pdf)
• Completed BI-9 (Fingerprint form) *
• 3 Passport size photos
• Fee of € 6.00 to be deposited into the Embassy bank account
• Copy of present South African Passport
• Copy of South African ID Document

   

Passport and Id Photo Specifications

      Passport and Id Photo Specifications pdf file

* Note:  Forms BI-73 and BI-9 can not be downloaded and must be obtained from the
Embassy

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Identity Document

South African citizens and permanent residents, 16 years and older, must be in possession of an identity document. 

Requirements:

• Completed form BI-529E (www.home-affairs.gov.za/forms/citizenship/bi-529.pdf)
• Completed Fingerprint form BI-9 *
• Fee of € 2.00 (First application if free) to be deposited into the Embassies bank account (click here)
• Three (3) recent photographs with the applicants name written on the reverse side
• Copy of applicant's old ID document
• Copy of Marriage Certificate, Divorce Decree or Spouse's Death Certificate, if applicable
• Written request to change "Surname".  To be submitted by recently married female applicants who would like to:

  to change to their married surnames, or

  wish to use double–barrel surnames;

   

Passport and Id Photo Specifications

      Passport and Id Photo Specifications pdf file

* Note:  Form BI-9 can not be downloaded and must be obtained from the Embassy

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South African Citizenship

South African Citizenship by Birth
In terms of the South African Citizenship Act (No. 88) the following persons are South African citizens by birth:

• Persons born in South Africa before October 06, 1995.
• Persons born in or out of wedlock on or after October 06, 1995 if one of his or her parents is either a South African citizen or a permanent resident. For those born before October 6, 1995 the mother of the child must have been a South African citizen at the time of the birth of the child.
• Persons born in South Africa, adopted - by parents of which one parent is a South African citizen, in terms of the Child Care Act of 1983 and also registered in terms of the Birth and Death registrations Act of 1992.
• Persons born in South Africa, not having the nationality of any other country and also registered in terms of Birth and Death Registrations Act of 1992.
• Person born outside South Africa and whose parents were at the birth of the child in the service of the South African Government, representative, employee of a person, association of person resident, established in South Africa, was in the service of international organization to which the Government of South Africa is a member.
• Registrations under this category are normally filed in South Africa and nearest offices of the Department of Home Affairs can be contact in this regard.

South African Citizenship by Decent
The following persons are South African citizens by descent:

• Persons born outside South Africa of whom one of his or her parents was a South African citizen at the time of his or her birth and whose births are registered in terms of Birth and Death Registrations Act of 1992.
• Persons born outside South Africa, adopted by a South African citizen, and his or her birth is registered is registered in accordance with the provisions of Birth and Death registrations Act of 1992.
• Any person in Namibia on or after March 21, 1990 whose mother or father was a South African citizen at the time of the birth of the child.
• Adopted child whose responsible parent was issued with a certificate of resumption of citizenship and has entered South Africa for permanent residence while he or she was a minor and his or her birth was registered in terms of Birth and Death Registration Act of 1992 within a year after the certificate of resumption was issued.

South African Citizenship by Naturalization
In terms of the South African Citizenship Act (no. 88 of 1995) of 1995, persons who are South African citizens by naturalization or registration or were citizens of any of the former TBVC states by naturalization are regarded as South African citizens by naturalization. Applications for naturalizations are filed only in South Africa and the nearest office of the Department of Home Affairs can be contacted to that effect.

Retention of South African Citizenship
Section 6(2) exemption: This is an exemption issued to a South African citizen intending to retain his or her citizenship. This exemption has to be applied for before a foreign citizenship is taken. Applicants are advised to ensure that they have the exemption certificate in hand, as a proof of the approval of their application before taking up the foreign citizenship. The procedure is as follows:

• Completed form BI-529E (www.home-affairs.gov.za/forms/citizenship/bi-529.pdf)
• Completed form BI-1664 (www.home-affairs.gov.za/forms/citizenship/bi-1664.pdf)
• Copy of applicant’s proof of South African citizenship, eg Id document, valid passport, birth certificate
• Prescribed fee of € 13.00 to be deposited into the Embassy bank account

Section 26(4) exemption: This is an exemption given to South Africans who took up a foreign citizenship before October 06, 1995. In terms of the said Act, a person who takes up a foreign citizenship without retaining his or her South African citizenship automatically loses his or her South African citizenship. The procedure is as follows:

• Completed form BI-529E (www.home-affairs.gov.za/forms/citizenship/bi-529.pdf)
• Completed form BI-1666 (www.home-affairs.gov.za/forms/citizenship/bi-1664.pdf)
• Proof of foreign citizenship acquired
• Copy of applicant’s proof of South African citizenship, eg Id document, valid passport, birth certificate
• Prescribed fee of € 13.00 to be deposited into the Embassy bank account

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Birth Certificate

Full Birth Certificate
Full birth certificates are issued upon request to persons who are South African citizens and whose births were duly registered in South Africa.

Requirements

• Completed form BI-154 (www.home-affairs.gov.za/documents/bi-154.pdf)
• Completed form BI-529E (www.home-affairs.gov.za/forms/citizenship/bi-529.pdf)
• Prescribed fee of € 6.00 to be deposited into the Embassy bank account
• Copy of abridged birth certificate

Registration of Foreign Birth (persons under 1 year)
Requirements

• Completed form BI-24 *
• Completed form BI-529E (www.home-affairs.gov.za/forms/citizenship/bi-529.pdf)
• Prescribed fee of € 6.00 to be deposited into the Embassy bank account
• Copy of parents South African passports
• Certified copy of Birth Registration Sample (Dogum Kayit Ornegi) from the Civil Registrar’s Office (Nufus Muderlugu) and original
• Marriage certificate of parents (if applicable)

Registration of Foreign Birth (persons 1 year up to 15 years)
Requirements

• Completed form BI-24/1 *
• Completed form BI-529E (www.home-affairs.gov.za/forms/citizenship/bi-529.pdf)
• Prescribed fee of € 6.00 to be deposited into the Embassy bank account
• Copy of parents South African passports
• Certified copy of Birth Registration Sample (Dogum Kayit Ornegi) from the Civil Registrar’s Office (Nufus Muderlugu) and original (if applicable)
• Marriage certificate of parents (if applicable)

Registration of Foreign Birth (persons 15 years and older)
Requirements

• Completed form BI-24/15 *
• Completed form BI-529E (www.home-affairs.gov.za/forms/citizenship/bi-529.pdf)
• Prescribed fee of € 6.00 to be deposited into the Embassy bank account
• Copy of parents South African passports
• Certified copy of Birth Registration Sample (Dogum Kayit Ornegi) from the Civil Registrar’s Office (Nufus Muderlugu) and original (if applicable)
• Marriage certificate of parents (if applicable)

* Note:  Forms BI-24, BI-24/1 and BI-24/15 can not be downloaded and must be obtained from the Embassy

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Marriage Certificate

Persons who were married in South Africa and whose marriages were registered in South Africa may apply for their marriage certificates subject to the following requirements:

Requirements

Completed form BI-529E (www.home-affairs.gov.za/forms/citizenship/bi-529.pdf)

• Completed form BI-130 (www.home-affairs.gov.za/documents/bi-130.pdf)
• Prescribed fee of € 6.00 to be deposited into the Embassy bank account
• Copy of South African passport
• Copy of foreign spouse passport

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Letter of No Impediment

This document is issued by Home Affairs to confirm marital status.

Requirements

• Completed form BI-529E (www.home-affairs.gov.za/forms/citizenship/bi-529.pdf)
• Letter of request from applicant
• Prescribed fee of € 4.00 to be deposited into the Embassy bank account

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Death Certificate

Death Certificates of persons who died in South Africa can be obtained by formal application.
Requirement

• Completed form BI-529E (www.home-affairs.gov.za/forms/citizenship/bi-529.pdf)
• Completed form BI-132 (www.home-affairs.gov.za/documents/bi-132.pdf)
• Prescribed fee of € 6.00 to be deposited into the Embassy bank account

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Personal Amendment

In accordance with the provisions of the South African Births and Deaths Registration Act, 1992, a South African citizen may apply to amend his/her personal information in the Population Register by virtue of a formal application for personal amendment.    

Application to assume another surname

• Completed form BI-529E (www.home-affairs.gov.za/forms/citizenship/bi-529.pdf)
• Completed form BI-196 (majors) (www.home-affairs.gov.za/documents/bi-196.pdf) or BI-193 (minors) (www.home-affairs.gov.za/documents/bi-193.pdf) - Application to Assume Another Surname
• Form BI 24 - Notice of Birth, to indicate the surname to be assumed *
• Copy of Birth Certificate
• Certified copy of Statutory Declaration, Adoption Papers and Court Order or in the absence of these an affidavit motivating the necessity of the change of surname (if applicable)
• Prescribed fee of € 6.00 (Minor) to be deposited into the Embassy bank account
• Prescribed fee of € 26.00 (Major) to be deposited into the Embassy bank account
  

Application to assume another Forename

• Completed form BI-529E (www.home-affairs.gov.za/forms/citizenship/bi-529.pdf)
• Completed form BI-85 (www.home-affairs.gov.za/documents/bi-85.pdf)
• Completed form BI- 24 - Notice of Birth, to indicate the new forename *
• Copy of Birth Certificate
• Copy of Statutory Declaration, Court Order or in the absence of these an affidavit motivating the necessity of the change of forename (if applicable)
• Prescribed fee of € 6.00 (Minor) to be deposited into the Embassy bank account
• Prescribed fee of € 11.00 (Major) to be deposited into the Embassy bank account

* Note:  Form BI-24 can not be downloaded and must be obtained from the Embassy

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Department of Home Affairs

(www.home-affairs.gov.za)

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Study in South Africa

(www.studysa.co.za)

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Service Delivery Charter

SERVICE DELIVERY CHARTER FOR THE CONSULAR SECTION AT THE
SOUTH AFRICAN EMBASSY IN ANKARA, TURKEY

1.         Who are we?

            We are the Consular Section at the South African Embassy in Ankara, Turkey.

2.         Where can we be found?

The South African Embassy is situated in Filistin Sokak no 27, Gaziosmanpaşa, Ankara.

The Consular Section works in close collaboration with the Chief Directorate: Consular and Agency Services at the Department of Foreign Affairs in Pretoria; the Department of Home Affairs and other South African Government Departments not represented abroad.  The services listed are often performed in conjunction with this Chief Directorate.  The responsible consular official in Pretoria is Ms Dagmar Ham and can be contacted at telephone number +27 12 351 1251.

Emergency consular services are available on a 24-hour basis.  A consular official of the South African Embassy will be available to provide specialised guidance and assistance after hours and over weekends.  Our after hours emergency telephone number is:  +90 532 558 1695.

3.         The services we provide:

            We have two areas of specialisation, namely:

• Consular Services, including emergency  consular assistance;
• Immigration and Civic Services

In brief, Consular and Agency Services describe the services and assistance the Embassy is able to provide for South African citizens abroad.  Our services are available on weekdays, Monday – Friday (excluding public holidays) during consular office hours (08.00 – 12.30).  After hours services will only be rendered in the case of an emergency.  Emergency consular services describe services rendered in case of distress, serious illness or death of a South African citizen abroad and natural disasters and evacuation where South African citizens are involved.  It excludes any enquiries of a general nature.

Immigration and Civic Services are services rendered on behalf of the Department of Home Affairs and include all matters relating to births, deaths, marriages, passport applications, immigration and residency.

For an overview of the services provided by the Consular Section, the two areas of specialisation will be discussed separately.

3.1       CONSULAR & AGENCY SERVICES:

3.1.1     We provide the following services:

3.1.1.1  Protection and Assistance to South African citizens abroad:

• We respond to emergencies (all situations involving health, safety, security and wellbeing of South African citizens abroad).  This includes providing a support service in hostage cases as well as assistance in evacuation planning of South African citizens abroad n cases of political turmoil or natural disasters;
• In the event of an emergency, we communicate on behalf of family and/or friends in South Africa with South African citizens abroad and vice versa;
• We provide logistical support and non-financial assistance for repatriation and urgently needed medical or professional attention.  Professional attention includes information regarding legal services available in the event of detention or threat of detention;
• We notify the next of kin in the event of death: The consular official will immediately notify the consular officer at the Directorate: Consular and Agency Services who will notify the next of kin via the official channels;
• We assist in the search for missing persons abroad and/or determination of the whereabouts of South African citizens abroad;
• We assist South African citizens in distress by facilitating the payment of funds to these citizens deposited by family members of friends in South Africa.  If family members are unable to assist, we provide assistance to apply for refundable, limited assistance at the Department of Home Affairs;
• Child Custody, including abductions and adoptions: We provide advice, guidance and support to a custodial parent/guardian.  Where there is evidence that the health and safety of the child is in jeopardy, the matter is treated as an emergency;
• Kidnapping and hostage taking covers forcible restrictions on the freedom of movement of all persons.  All instances of kidnapping in Turkey, Azerbaijan and Uzbekistan will be reported to the South African Department of Foreign Affairs’ Operations Room immediately.  We provide guidance and advice to affected citizens and their families;
• We provide non-financial assistance and support to defrauded South African citizens and we report scams and other fraudulent activities to the South African Police Service;
• We provide invigilation services to foreigners and South African citizens to write exams with registered South African academic institutions (i.e. UNISA exams);
• We maintain a register of South African citizens residing in Turkey, Azerbaijan and Uzbekistan.  This register is kept to enable the Embassy to communicate with its citizens when necessary.  You are encouraged to register with our office by completing the registration form.

3.1.1.2 Assistance to South African citizens in detention

• We establish and maintain contact with arrested South African citizens abroad with due observance of the law and regulations of the arresting State.  This service is rendered to ensure that South Africans who have been arrested, detained or imprisoned under foreign jurisdictions understand their rights and the services that can be provided by the South African Government.  Prisoners are defined as persons who have been tried, convicted and sentenced.  Depending on specific circumstances, contact will be in person, in writing, by telephone or through appropriate intermediaries;
• We endeavour to visit South African citizens in prison once every three months.  However, distance, logistics and local circumstances will play a role;
• We assist South African citizens in prison abroad by facilitating the payment of funds paid by family members or friends in South Africa;
• We facilitate the delivery of letters and/or medication to South African prisoners abroad, sent by family and/or friends from South Africa, subject to the provisions and prevailing fees of the Department of Foreign Affairs as may be amended from time to time and also in compliance with the laws and regulations of the country of arrest/imprisonment.

3.1.1.3 Information – South Africa:

• We provide information and advice to South Africans and foreigners on subjects regarding South Africa for which there are frequent requests.  These subjects include but are not limited to customs regulations, civil aviation, taxation, pensions, social & legal services, travel, banking and education.
• The information and advice will be of a general nature.  This office is not in a position to provide specialised advice.  The information will often be in the form of directives for the enquirer to the relevant department or institution.  No private company will be favoured.

3.1.1.4  Information:  Local

• We provide information and advice to South African citizens on subjects regarding Turkey, Azerbaijan and Uzbekistan for which there are frequent requests.  These subjects include but are not limited to customs regulations, civil aviation, taxation, pensions, social and legal services, travel, banking and education.
• The information and advice will be of a general nature.  This office is not in a position to provide specialised advice.  The information will often be in the form of directives for the enquirer to the relevant department or institution.  No private company will be favoured.

3.1.1.5  Legal and Notary

• Upon instruction from the Department of Justice, this office formally transmits documents in private legal matters to the relevant authorities and/or individuals;
• We act as Commissioner of Oaths (South African documents only);
• Legalisation:  We submit applications and documentation for apostille certificates on South African documents to the Legalisation Section at the Department of Foreign Affairs in Pretoria;
• Service of Process and Maintenance Orders:  We facilitate the process via judicial channels to have documents served on defendants abroad;
• We facilitate other legal processes via judicial channels when requested to do so by the authorised authorities.  These processes include but are not limited to requests for extradition, rogatory letters, edictal citations and evidence on commission.

3.1.2. You will be able to make use of these services by:

Contacting our office via any of the following means:

• In person during consular hours by appointment only;
• By contacting our office at telephone no. +90 312 446 4056 or fax no. +90 312 446 6434;
• By mail.  The address to be used is:  South African Embassy, Filistin Sokak no 27, Ankara 06700, Turkey;
• By e-mail at consular.ankara@foreign.gov.za
• In case of an emergency only, you can reach the Consular Section by dialling +90 532 558 1695.

3.1.3 Before requesting advice:

Each case determines the documents needed to enable this office to render assistance.  A valid form of identification, i.e. identity document or passport, may be requested.  When in doubt, you are advised to contact the office before requesting a service.  It may save you time later.

3.2       CIVIC AND IMMIGRATION SERVICES:

3.2.1 We provide the following services:

3.2.1.1  Civic Services

• We receive and process all applications for South African birth, marriage and death certificates;
• We apply for Letters of No Impediment confirming the marital status of an individual on behalf of South African citizens;
• We receive, process and issue South African emergency travel certificates or temporary passports;
• We receive, process and forward applications for South African identity documents and passports to the Department of Home Affairs;
• We receive and refer various Home Affairs applications, including applications for name change and determination of citizenship to the Department of Home Affairs.

3.2.1.2 Immigration

We assist, facilitate and provide guidance on all matters pertaining to the amended South African Immigration Act 13 of 2002 www.home-affairs.gov.za. 

These matters include:

• Temporary Residence Permit applications:  These applications include, but are not limited to visa applications and work & study permit applications.  These permits are processed by the Embassy, but may in some instances be referred to the Department of Home Affairs in South Africa for approval;
• Applications for Permanent Residence:  We receive, process and refer all applications for Permanent Residence permits.  This includes interviewing prospective immigrants.

3.2.2 You will be able to make use of these services by:
Submitting the completed application form and all the supporting documentation to the Consular Section of this office by one of the following means:

• In person, during consular hours only (08.00 – 12.30)
• By mailing your application for the following address:  South African Embassy, Filistin Sokak no 27, Ankara 06700, Turkey.

3.2.2 Before requesting a service:

• Submit the applicable application form;
• Application forms and lists of supporting documents to be submitted can be obtained from this office;
• The Consular Section reserves the right to request additional supporting documents on any application as may be deemed necessary.

4.  Our service standards:

The Consular Section at the South African Embassy in Ankara is committed to providing an effective and efficient service to all our customers throughout the world, irrespective of national origin, age, gender or religious orientation.  Our commitment is to service that can be clearly determined and measured at all times in terms of sensitivity, empathy, courtesy, speed, accuracy and fairness.

We commit ourselves to the principles of service delivery (consultation, service standards, access, courtesy, information, openness & transparency, redress and value for money) and will indicate to you as our customers what you can expect from us with regard to service delivery standards.

The services listed in the Schedules are meant to be generic and the listing is not intended as a definitive itemisation of the range of requests that consular staff are expected to respond to.  The listings will be reviewed from time to time in order to keep it current with changing conditions.

The reaction times provided in the minimum operational standards are targets based on best efforts and existing conditions.  Our ability to meet the stated times in the Service Delivery Standards are, in may instances, governed by factors that are beyond our control.  Notwithstanding, we will make every effort to meet the stated standard.  When it is not possible to do so, we will explain to our customers the reasons for not being able to meet the required standards.

It is very important to note that during times of emergencies and disasters these matters will receive preference.  During such periods all other consular services rendered may be limited and the timeframes set out in the standards may not be met.

4.1. We have set the following minimum professional standards for the level and quality of services we provide:

• We serve all customers in an unbiased, polite, helpful and impartial manner; respecting our customers;
• All members of the public are treated as customers who are entitled to receive high standards of service;
• We are punctual in the execution of our duties and are committed to timely service;
• We co-operate fully with other employees to advance the public interest.  We share information, work as a team to maintain the standards and to achieve our objectives;
• We execute all reasonable instructions by persons officially assigned to issue them;
• We execute our duties in a professional, competent and accountable manner;
• We honour the confidentiality of matters, documents and discussions;
• We take responsibility for our own work and the work and workflow of the Embassy as a whole;
• All services rendered shall be communicated to customers in English or the official language of Turkey.  If a South African customer wishes to be served in any of the other official languages, every attempt will be made to find an employee in the Embassy to assist in customer’s language of choice;
• All effort is made to avoid effort;
• The Consular Section is in continuous consultation with relevant role-players to ensure that information provided to the public is correct and up to date.  Information provided by this section is reliable subject only to the accuracy and timeousness of data received from outside agencies;
• In order to provide the best possible service to our customers, an employee will deal with one customer/case/telephone enquiry at a time, giving the customer his/her full attention during this period;
• Our consular hours are from 08.00 – 12.30, Mondays to Fridays (excluding public holidays).  These restricted hours do not apply to South Africans requiring emergency services.  Members of the consular staff will respond to persons telephoning the emergency telephone number requesting emergency services, regardless of the time;
• The Vienna Convention of Consular Relations, 1963 includes corporate customers within its ambit.  As such, South African corporate legal entities are entitled to consular services in the same manner as individuals, exclusive of intervention in commercial, civil or criminal disputes where recourse to recognised legal recourse is available.

4.2 We have set the following minimum operational standards for the level and quality of services we provide in terms of Consular Services;

4.3 We have set the following minimum operational standards for the level and quality of services we provide in terms of Civic and Immigration Services:

Time refers to response time in working days and may be subject to factors beyond our control.

4.3 Our performance against our standards:

A record is kept of the number of documents and cases processed each day and complaints received.  Corrective measures will be taken.  A complaints/ suggestion box has been placed at Reception.  Alternatively the customer can contact the Head of Management at e-mail address administration.ankara@foreign.gov.za or telephonically at 446 4056 x 112.  We will respond to all complaints and suggestions received within one week of receipt thereof.  We welcome comments and suggestions on our service and its quality.

In return we expect the public to be civil and courteous and to respect the dignity of our officials at all times.

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Contact us

Consular Section:

Tel:      +90 312 405 6871
Fax:     +90 312 446 6434
E-mail:  consular.ankara@foreign.gov.za

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Bank Account

BANK DETAILS
SOUTH AFRICAN EMBASSY
ANKARA - TURKEY

Account Holder:          South African Embassy, Ankara

Bank Name:                 TC Iş Bank

Branch Name:               Gaziosmanpaşa, Ankara

Branch Number:            4241

Euro Account Number:  0530165

Branch Address:           Argentine Caddesi No 42
                                 Gaziosmanpaşa, Ankara

For deposits originating from outside of Turkey, please use the information attached below as well.

Swift Code:                    ISBKTRISXXX

IBAN Code:                    TR220006400000242410530165

Corresponding Bank:       Bank of New York

Swift Code:                    IRVTUS3NXXX

Note:    Bank charges may be deducted from the amount you have deposited; therefore please make sure that the correct amount reaches the Embassy.  No application will be processed if the exact amount is not reflected in the Embassy bank account.

All applicants applying from overseas should add an extra €26.00 for return courier fees.

Please Note: 

The South African Embassy will not reimburse overpayments of visa- and courier fees for amounts less than Euro 5.00.

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